Shipping policy

Here at Hairvana, we strive to get your orders to you as quickly and efficiently as possible.  We use a range of carriers to deliver your orders, including Royal Mail, Amazon Shipping, DPD and other courier services.

Below are fixed shipping prices for UK and international orders:

UK Free Next Day Delivery (Tracked & Signed) - FREE

**Cut off time is 4PM UK GMT

Please ensure the delivery address is entered correctly at checkout - otherwise, you may face delays.

Orders placed before the cut off time will be processed and dispatched the same day, while those placed after will be processed on the next business day. If you would like to make any changes to your order, please contact us as soon as possible to request the changes. While we will do our best to accommodate your request, we cannot guarantee that the changes will be made as the order may have already been processed. If the order has already been processed, we will not be able to make any changes.

Tracking Information:
Once your order has been processed and dispatched, you will receive a confirmation email containing your tracking number so you can monitor the delivery progress.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us promptly at help@hairvana.co.uk

We will investigate the issue with the shipping carrier and work towards a suitable resolution.

If you have any questions about our shipping policies, please don't hesitate to contact us.

Email: help@hairvana.co.uk

Phone Number: +44 7597 508631

Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ